Lack of transparency in the logistics cost has been a very contentious issue due to which the logistics cost has always remained on the upper side. With digitalisation making inroads into the sector, a certain level of transparency has been made possible into the charges of various stakeholders in the logistics chain. But that is not all. It is reported that FIEO and several other organisations representing the interests of exporters and importers of India have raised at various fora the issue of transparency in respect of the terminal handling charges (THC) for the containerised export and import cargo. Petitions have been received regarding the quantum of such terminal handling charges, the mismatch of such charges at the same port and terminal from one service provider to another, about whom these charges are to be paid to, lack of transparency in such charges etc.
The shippers remained distressed due to the high currency exchange rates quoted by shipping lines and their agents in freight invoices. It has been reported that the exchange rate quoted in invoices for freight charges was higher (about `2-3 more) than the prevailing market exchange rate. This was the case if the exporter chose to pay in rupees.
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