Is ‘Empathy' The HR Director's New Secret Sauce?
People Matters|February 2021
Empathetic engagement at work has become table stakes for the millennial-driven workforce in the year that has passed, and employee engagement is no longer a nice to have but a prerequisite for operational success in 2021
Mimi Nicklin
Is ‘Empathy' The HR Director's New Secret Sauce?

Some predictions today believe that in 2021 we will see the biggest collapse of mental health in recorded memory. As we all increasingly focus on the role of the COVID-19 vaccine we must not forget that there is no vaccine for our mental health, and yet these health issues are equally likely to be impacting our teams and organizations in the year ahead.

According to Deloitte, eighty-five percent of employees around the world already confirm themselves as “not engaged” or “actively disengaged” from their jobs. It rationally follows therefore that a surge in anxiety, depression, and burnout threatens to unbalance the very fabric our businesses are built on; our people.

Balancing humanism and capitalism is still a relatively new concept for many executive teams in India however the employee requirement to speed up this conversation is moving from important to critical. Employee opinion and endurance surrounding workplace health and performance, and how these intersect, means that senior leadership teams can no longer wait to prompt a shift in organizational empathy levels.

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM PEOPLE MATTERSView all
How Digital Transformation Can Power The Great Reset
People Matters

How Digital Transformation Can Power The Great Reset

Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections

time-read
4 mins  |
December 2022
The Crypto Meltdown Of 2022
People Matters

The Crypto Meltdown Of 2022

FTX implosion: A setback, but not the end for the crypto market

time-read
3 mins  |
December 2022
Govern Pre-IPO Unicorns to Create Value; Not Valuation
People Matters

Govern Pre-IPO Unicorns to Create Value; Not Valuation

Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?

time-read
4 mins  |
December 2022
On change and change management
People Matters

On change and change management

The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023

time-read
5 mins  |
December 2022
The Great Reconnection: A paradigmatic moment for employers and employees
People Matters

The Great Reconnection: A paradigmatic moment for employers and employees

This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?

time-read
4 mins  |
December 2022
Lessons Managing in leadership: a global hybrid team
People Matters

Lessons Managing in leadership: a global hybrid team

What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model

time-read
5 mins  |
December 2022
Eight HR trends that we saw throughout 2022
People Matters

Eight HR trends that we saw throughout 2022

As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together

time-read
5 mins  |
December 2022
One way to turn the tide of employee retention
People Matters

One way to turn the tide of employee retention

There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention

time-read
3 mins  |
December 2022
A key focus for L&D going into 2023 should be business alignment
People Matters

A key focus for L&D going into 2023 should be business alignment

Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change

time-read
4 mins  |
December 2022
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
People Matters

WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK

BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY

time-read
9 mins  |
December 2022