Employee experience is a critical business imperative that can drive innovation, productivity, customer satisfaction, and revenue.
Employees today are a key stakeholder, a kind of customer that organizations need to deliver value to. Not only employees today are inspired by purpose-driven businesses, the concepts of collaboration and shared purpose, but they also bow to the concept of “meaning-first” mindset and ask for their part in the “bigger picture”. A few organizations have opened their eyes to providing unparalleled employee experiences by instituting benefits like maternity/ paternity/pawternity leaders, state-of-the-art office campuses, flexible hours and games rooms, but these are only a handful of organizations and such measures only scratch the surface.
Currently, there is still a considerable chasm between millennial workforce needs and what the workplace offers. If companies want to harness the massive potential of this future workforce, they need to start incorporating the tools and technologies that enable their productivity.
Employee experience is more than just a buzzword. It’s a critical business imperative that can drive innovation, productivity, customer satisfaction, and revenue. So what are or can organizations do in practice to keep up with the workplace trends that are speeding towards us all and serve exceptional employee experiences?
ABHIJEET MUKHERJEE, CEO, MONSTER.COM, APAC AND GULF
CATER TO A ‘MEANING-FIRST’ MINDSET
In today’s competitive landscape where employees can significantly impact an organization’s success or failure, it is time that organizations rethink their approach to talent management and start making employees as much a priority as customers
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