Starting The Journey - The AI Revolution And The Leadership Challenge
People Matters|April 2019

During these times of disruption, the most crucial question that many leaders ask pertains to adapting to the AI revolution and facilitating the adoption of AI at the workplace. But what are the habits that can help leaders get started?

Gulshan Walia
Starting The Journey - The AI Revolution And The Leadership Challenge

Machines replacing humans! It has happened before, and it will keep happening — from Gutenberg’s printing press in the 15th century which impacted the jobs of scribes and copiers, to mechanized agriculture in the 19th century, which reduced the need for manual farm labor. In more recent times, Automatic Teller Machines (ATMs) affecting banking jobs, and digital money and cashless transactions reducing the need for ATMs — are just a few examples of changes that have provided great opportunities for businesses and led to improvements in productivity, efficiency, speed, and cost savings. They were necessary for mankind to make progress and also created new jobs. From jobs related to running printing presses, factory jobs due to industrialization, to jobs related to Internet banking, many new jobs came up. It’s the same old story of change. Of new taking over the old – a universal truth. Whenever such changes occur, leaders have a huge responsibility to understand the changes, leverage the opportunities offered by them, and lessen the pain of the transition to tech. In the case of Artificial Intelligence (AI) too, it will be the same rigmarole. It will create new revenue streams, e.g., drone manufacturing or neural network applications in customer preferences, and will lead to job creation in AI and its related disciplines. Of course, some jobs will also get automated. But how can leaders make this transition more appealing to the organizations? What habits that can help leaders get started? Here are three capabilities which leaders need to enhance within themselves to ensure a smoother transition to an AI-enabled business.

Developing Curiosity & Awareness

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