According to the World Bank’s World Development Report 2019, the total freelancer population worldwide is estimated at around 84 million, or less than three percent of the global labor force of 3.5 billion. This includes 15 million freelance workers from India alone. The world is seeing rapid growth in the number of people working under gig arrangements and these workers perform a broad range of activities. In fact, the so-called “gig economy” is altering the way people view and perform work. But are organizations ready to leverage this workforce to their advantage? Do they have new policies, programs, and talent management strategies to respond to the changing workplace dynamics?
The cover story takes a look at the current state of the gig economy, the future of work in the context of the rising gig work, strategies businesses can embrace to leverage the potential of the millennial gig workers, the challenges for managing gig workers, and the way forward.
Gig economy has farreaching implications for businesses
The Managing Director of Randstad Singapore and Malaysia Jaya Dass, in an interaction with People Matters, shares insights on the future of work in the context of the rising gig economy and how businesses can leverage the millennial workforce who comprise the majority of the alternative gig force
By Mastufa Ahmed
Jaya Dass joined Randstad in 2008 as a recruitment consultant and she now helms the Singapore and Malaysia offices that collectively house more than 130 recruitment consultants across multiple specializations. Equipped with strong business acumen drawn from her prior experience in business operations and development as well as audit, Jaya is known for her ability to craft future-ready business strategies and empathetic leadership skills.
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