Vidisha Mehta is Managing Director at Willis Towers Watson’s Talent and Rewards Business in Singapore. Her role encompasses building client relationships and providing advice across areas of organization transformation including design and performance, change management, leadership development, and talent management. She has over 15 years of experience in consulting and corporate roles across Asia, Europe, the Middle East, and Africa, and is a trusted advisor to enterprises, governments, and non-profit organizations.
What are the key COVID triggered trends that you think will accelerate in the long term in the context of work, workplace, and workforce?
One of the most prominent trends has been the rise of remote and flexible working. While flexible work practices have been around for a long time, they did not gain traction due to several reasons.
Most organizations were forced to shift almost overnight to enable remote working during the pandemic. In the beginning, this was to keep operations running and employees safe. However, a Willis Towers Watson’s (WTW) study in April shows that almost two-thirds of the over 500 organizations that participated were rethinking flexible work arrangements and the purpose of the workplace. We are seeing this trend strengthening as a second wave of the pandemic rises with a number of countries going into new lockdowns again.
A related trend to this remote working is on “virtualization” of work. Organizations are accelerating their technology deployment plans to ensure that processes are more digital in nature, and hence can be carried out remotely.
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