DRIVING THE FUTURE OF AUTO REFINANCING

REFIJET’S ACCELERATION AS A TECHNOLOGY COMPANY IS BRINGING HAPPY CUSTOMERS, EMPLOYEES, AND LENDER PARTNERS ALONG FOR THE RIDE

Scaling a business to meet demand in the digital age is nothing new, especially for those in the financial services sector. RefiJet arrived on the scene in 2016 with a mandate to bridge the gap between consumers with a wide range of credit profiles in need of auto refinancing and the lending partners that would best suit their needs, ultimately delivering a secure, seamless, and thoroughly satisfying experience for all stakeholders.

With a management team fiercely committed to providing unparalleled service, accuracy, security, and professionalism, the Denver-based startup’s white-glove approach to vehicle refi—one that matched consumers to lenders offering great rates they could actually qualify for—was a hit. With that growth came the need to evolve their initial technology platforms and systems.

Enter Jason Wilcox, RefiJet CTO. “There aren’t a lot of (digital) solutions out there for what we do. There are dealer solutions, and there are lender platforms for loan origination, but there aren’t many platforms that enable you to manage the consumer experience,” he told BOSS. “We needed something that really empowered our staff to serve our lenders and consumers.”Upon joining the organization in 2019 and analyzing the objectives for the digital expansion project, Wilcox identified two initial goals: to forge a transparent process through education, and to align tech advancements to strategic business objectives.