“We started as Tata Ryerson in 1997 and we were the first organized Steel Service Centre company in India,” he recalls. “The purpose of the service centre company was to make sure that customers got materials – in this case, steel – in the form and quantities they wanted. In 1997, the steel industry was dominated by two large companies, Tata Steel and SAIL.
“The suppliers had a lot of power in the equation, and customers really didn’t have any option but to take whatever steel they could get from one of those plants. But Tata Steel, looking to the future, understood that more and more customers wanted materials in processed form, and decided to set up service centres. At the time, Tata Steel’s joint venture partner, Ryerson, was the largest service centre company in the world,” he says.
A key driver of the surge in India’s steel industry in the 2000s came from the huge investment in the Indian automotive industry as it became a vehicle manufacturing centre for international suppliers. This growth also had implications for Tata’s operations.
“Companies like Ford and Nissan produce vehicles for India, but in some cases they also produce vehicles in India for their entire worldwide supply chain,” explains Abraham.
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