I was surprised to see that consumer expectations on smarter connectivity are higher than for any other connected intelligent machine type. The ‘Connectivity Gofers’ trend includes predictions that devices will intelligently adapt to any signal, with use of cellular, Wi-Fi and fixed connectivity being seamless, as well as smart signal locators that guide users to spots with optimal coverage even in crowded areas. This points to opportunities for 5G service providers to gradually extend intelligent networks to cover a whole range of new services for their customers, and each of the machine roles we present in this report could be seen as a whole new service area.
The ‘Community Bots’ trend, for example, highlights the role machine intelligence could take in providing much-needed community services. The ‘Explainers’ puts forward the idea that all connected devices need to be able to explain themselves to users, and ‘Sustainability Bots’ focuses on the increased need for localized intelligent climate advice going forward. What all of these potential services have in common is that they rely on intelligently communicating across devices and thus puts the networking aspect even more in the front seat than today. — Dr. Michael Björn, Head of Research Agenda, Ericsson Consumer & IndustryLab, and Author of this Report
What roles can we expert machines to take on in everyday consumer life by 2030?
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