How To Avoid A Renovation Nightmare

A checklist on what to do to ensure a smooth renovation process

Renovations are notoriously stressful times, with many moving parts and unexpected delays. But as with most things, preparation is the key to success, so here’s a checklist of things to consider before embarking on yours.

HIRE AN ACCREDITED COMPANY

For starters, check if they are CaseTrust-accredited renovation contractors. CaseTrust is the Consumers Association of Singapore (CASE) accreditation arm. This mark means the contractor needs to purchase a deposit performance bond, which safeguards deposits against business closure, winding up and/or liquidation before the renovation is completed. In addition, the CaseTrust Standard Renovation Contract, which protects consumer interests and ensures pricing transparency and responsibility for project deliverables, is also a requirement for accredited contractors. Also, check with CASE if your prospective renovation or interior design firms are on its alert list.

If renovating an HDB flat, you must engage a contractor licensed under the Registered Renovation Contractors’ Scheme (RRCS). Employing a contractor not under this scheme is illegal and can incur a fine of up to $5,000. Additional accreditation also helps members of professional bodies such as the Renovation Contractors & Material Suppliers Association (RCMA) or the Society of Interior Designers Singapore (SIDS).

CHECK REVIEWS

Look up the company’s history and portfolio if they have a website, Facebook page, or Instagram. Generally, photographs are better than renders for evaluating the results.

Then examine their reviews on Google, forums, and social media. Even better if the company provides direct references and you can speak to their previous clients or look at their work in progress.