Charu Lal Commissioning Client Engagement

Director of Spa, Woo Wellness Spa & Salon, Pullman New Delhi Aerocity, Charu Lal shares her insights into the spa and wellness industry in India, USPs, future plans and more

 Professional background

I have a decade of rich experience in spa and wellness. My career began in early 2007 with Jaypee Vasant Continental Hotel in Delhi where I was appointed as Spa Business Development Manager for Pevonia India. Later, I moved to Forest Essentials, (Mountain Valley Springs Pvt Ltd) in 2009 as the Senior Spa Manager. I worked with The Taj Mahal Hotel in Delhi for six years as Director of Spa. This breadth of experience has helped me maintain the world class hospitality and spa service standard.

Inspiration to be a part of wellness

The spa and wellness industry offers plenty of international opportunities. This industry is awash with experienced professionals who want to share their knowledge and cultivate new talent. There is scope for growth as a professional. I love my job and enjoy access to the services and products I promote. The work environment is clean, safe, and beautiful and it has the ability to truly impact the lives of those around you. I was immediately fascinated by-products and ingredients and learned so much from that experience – from how to manage a team to how to make the customer’s experience memorable and positive. The spa and beauty industry appeared daunting as it was exciting, but, I knew it was the industry for me.

View on the wellness industry in India