Spa and Wellness Manager On-Uma Jitbunjong, Mala Spa at Keemala Phuket Resort shares her point of view on the wellness industry of Asia
Please tell us about your professional background.
I have been working in Spa and Wellness for the last 15 years, and have been trained in different approaches. I have experience working in spas that offer relaxation and rejuvenation of the body, face, and skin, offering pampering experiences to guests. I have also worked in destination spas that incorporate healing techniques from Thailand, China and India, as well as holistic approaches to healing both the body and mind.
I was born in Nakhon Sri Thammarat province in the south of Thailand, and attended Chiang Mai University where I graduated with a business degree. I returned to the south and worked with many luxury spas, such as Kamalaya Koh Samui as Spa Operations Manager. I have been with Mala Spa since 2015.
What inspired you to be a part of the spa and wellness industry?
I really enjoy the work that I do and derive satisfaction from it. I think that is the most important thing for me, otherwise I would not have been in this line of work for this long. Working in Spa and Wellness requires attention to detail and care, because what we offer to guests is happiness. With every guest, I try to give the best that I have, and the smile and gratification that I receive in return is enough for me. I truly believe their happiness returns to me without a question, and it is the real inspiration that helps me to push myself to do better each day.
What are the USPs of your spa?
Mala Spa is conceptualised around an integrated wellbeing experience rather than just relaxing spa treatments. The spa’s philosophy is aligned with the holistic living concept, offering guests an honest and heart-centered approach to spa therapy and massages.
What are the therapies offered?
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