Depressing Window To Middle Class
Outlook|October 23, 2017

Weak private investment, automation and redundant skills are gnawing at white-collar jobs. A political hot potato is in the moulding.

Zia Haq
Depressing Window To Middle Class

There’s an old, economy adage that goes like this: governments mainly lose elections either because of high inflation or high unemployment or both. Job creation for India’s burgeoning workforce has always been a pressing problem. In the aftermath of demonetisation, about 1.5 million mainly low-skilled jobs were lost in the first quarter this year, according to one estimate. Yet, it wasn’t until India’s blockbuster IT industry laid off thousands of workers—the first time in decades—that panic set in. There are telltale signs of a middle-class, urban job crunch. When white-collar jobs disappear, they are more acutely felt. That’s because, one, putting a number to formal-sector job losses is easy and, two, they are widely reported.

Amid widespread pessimism over jobless growth, the employment of the chattering middle-class looks vulnerable too, as India battles slow growth, poor investment cycles and economic headwinds. A crisis of so-called white-collar jobs—denoting professionals—is a potential political hot potato. The middle class in India is tenuous: with no strict boundaries, it includes virtually everybody from clerks to bosses in small offices. This smartphone-­wielding class shapes public opinion faster than any other social category. Television channels speak their language and the media reflect their views more often than of the abjectly poor. If onion prices rise, for instance, it’s the middle-class housewife who is spoken to.

Firms that keep the middle class gainfully employed are battling debts. And across sectors, they are shrinking their wage bills. From IT firms to banks and power companies, firings are taking place, sometimes in a low-key fashion. Automation in the medium term is expected to make up to 52 per cent of current jobs redundant. That’s a whole different category of challenge altogether.

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