Most cities in the State with a significant concentration of Muslim population saw stricter implementation of the mobile internet ban.
Consumers told BusinessLine that they were able to access mobile internet service sporadically through the days of the ban, but there was no reliability. The experience varied even within the same city. Some residents said internet services came on and off at varying times of the day for an hour or so.
Consumers are also pointing out steps that telecom companies should take to rebuild consumer confidence. “With the internet shut for close to a week now, I would be paying a fourth of my monthly mobile bill without availing the data service. Since calls are largely free now, we pay our bills only to have access to mobile data,” a private telecom mobile service subscriber said.
“Telecom companies should give us grace days because we could not avail the service that we have paid for,” he added.
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