New Delhi: Waiting in serpentine queues outside Delhi Metro stations, most of which allowed entry only from a single gate, has been the biggest grouse of commuters in the last one year. Keeping the inconvenience faced by commuters in mind, Delhi Metro Rail Corporation is opening more gates while ensuring social distancing in its stations.
Metro train services were halted for 169 days due to the Covid-19 last year and for 48 days this year. DMRC has been regulating entry to its stations to ensure there is no crowding on the platforms. Though commuters have been demanding more entry points to reduce the waiting outside stations, which sometimes stretches for an hour during peak hours, DMRC has been cautious about doing so.
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