Pursuing Diversity

Expert tracker highlights the trail employers should attempt to follow

- Renias Mhlongo

Renias Mhlongo was born in the greater Kruger National Park. As a boy, he was responsible for 17 cattle, protecting them from the lions, hyenas and leopards resident in the area. His father’s rule was simple – come home with all the cows or not at all. Today, Mhlongo is recognised as one of the best wildlife trackers in the world. Alex van den Heever, his friend and colleague of 23 years, sat down with Mhlongo to hear his thoughts on diversity and transformation in South Africa.

Mhlongo suggests 10 practical ways in which business leaders can improve intercultural relationships.

1. Demonstrate a willingness to engage

Sometimes we need to go out of our way to demonstrate, in practical terms, a willingness to engage someone from a different culture. Learn to greet people in their language. Managers should know the important ceremonies held by their staff, such as the hluvula ceremony that marks the end of a mourning period. Seek to sincerely understand. You'll be surprised at the response to showing genuine interest in people – their jobs, their children and their particular life situations.

2. Make use of public transport