Attracting NRIs with new products & partnerships
Banking Frontiers|June 2023
Thomas Joseph K, Exec VP & Chief Business Officer at South Indian Bank, and Maneesh Ajmani, Head - Preferred Banking, NRI, Investment Services & Bancassurance at RBL Bank, share interesting updates about NRI customer engagement
Attracting NRIs with new products & partnerships

South Indian Bank has nearly customers with a half-a-million proportionate number of accounts. It has 932 branches, 1154 ATMs and 121 CDMS/CRMs across India. RBL Bank currently services more than 12.91 million customers through a network of 517 branches, 1166 business correspondent branches (of which 298 are banking outlets) and 414 ATMs. It has a substantial presence in Kerala, Tamil Nadu, Andhra and is also growing in Mumbai, Gujarat and Delhi.

Thomas Joseph updates: "At South Indian Bank, NRIs comprise 7% of our total customer base. Traditionally we have always grown substantially in Kerala; however with a focused approach are growing in Mumbai, Bangalore, and Hyderabad. The bank is also giving special focus on strong NRI potential areas like Goa and Pondicherry." At RBL Bank, NRIs constitutes 5% of overall base for the customer base. The top 3 markets having NR customers are Mumbai, Punjab and Kerala. Maneesh Ajmani, updates: "We have been observing growth of NRI customers in these geographies. With covid reducing over past year, we have also seen lot of NRIs coming to India to meet their family."

PRODUCTS, REMITTANCE, DEPOSIT

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM BANKING FRONTIERSView all
Finance gears up for festivities
Banking Frontiers

Finance gears up for festivities

BFSI companies are charging their online and omnichannel strategies with personalized festive deals this season:

time-read
4 mins  |
October 2024
Non-cash transactions can touch a phenomenal level by 2028
Banking Frontiers

Non-cash transactions can touch a phenomenal level by 2028

Capgemini Research Institute’s World Payments Report 2025 highlights the era of account-to-account an instant payments:

time-read
3 mins  |
October 2024
The Confluence of Artificial Intelligence and Cybersecurity: AI as the Game Changer
Banking Frontiers

The Confluence of Artificial Intelligence and Cybersecurity: AI as the Game Changer

In an increasingly interconnected world, safeguarding our digital assets has become paramount. Enter the dynamic duo: Cyber security and Artificial Intelligence (AI).

time-read
3 mins  |
October 2024
A new trinity in digital lending space
Banking Frontiers

A new trinity in digital lending space

Three platforms in the lending space are poised to change the way lenders offer credit and borrowers access funds in India:

time-read
4 mins  |
October 2024
Finance gears up for festivities
Banking Frontiers

Finance gears up for festivities

BFSI companies are charging their online and omnichannel strategies with personalized festive deals this season:

time-read
4 mins  |
October 2024
Small MFI, International Engagements
Banking Frontiers

Small MFI, International Engagements

Mitrata Inclusive Financial Services in the midst of transformation growth

time-read
3 mins  |
October 2024
MFIs: Big Impact Big Changes,
Banking Frontiers

MFIs: Big Impact Big Changes,

Even as MFIs are fueling economic growth for the underprivileged, what is interesting is that they are transforming themselves in areas like HR, technology, funding, leadership, collections, and more. Banking Frontiers presents the initiatives and initiatives at 9 such organizations:

time-read
3 mins  |
October 2024
Climate Risk Forum for CROS
Banking Frontiers

Climate Risk Forum for CROS

Excerpts from a discussion on shaping the future of climate change resilience in India:

time-read
3 mins  |
October 2024
Seamless Supply Chain Finance
Banking Frontiers

Seamless Supply Chain Finance

Deep insights emerge from this fireside chat at NBFC's Tomorrow Conclave.

time-read
6 mins  |
October 2024
Star Health sees strong demand from the IT sector
Banking Frontiers

Star Health sees strong demand from the IT sector

Biju Menon, Chief Business Officer at Star Health Insurance, looks at the evolution of employee health insurance from multiple perspectives:

time-read
4 mins  |
October 2024