Attracting NRIs with new products & partnerships
Banking Frontiers|June 2023
Thomas Joseph K, Exec VP & Chief Business Officer at South Indian Bank, and Maneesh Ajmani, Head - Preferred Banking, NRI, Investment Services & Bancassurance at RBL Bank, share interesting updates about NRI customer engagement
Attracting NRIs with new products & partnerships

South Indian Bank has nearly customers with a half-a-million proportionate number of accounts. It has 932 branches, 1154 ATMs and 121 CDMS/CRMs across India. RBL Bank currently services more than 12.91 million customers through a network of 517 branches, 1166 business correspondent branches (of which 298 are banking outlets) and 414 ATMs. It has a substantial presence in Kerala, Tamil Nadu, Andhra and is also growing in Mumbai, Gujarat and Delhi.

Thomas Joseph updates: "At South Indian Bank, NRIs comprise 7% of our total customer base. Traditionally we have always grown substantially in Kerala; however with a focused approach are growing in Mumbai, Bangalore, and Hyderabad. The bank is also giving special focus on strong NRI potential areas like Goa and Pondicherry." At RBL Bank, NRIs constitutes 5% of overall base for the customer base. The top 3 markets having NR customers are Mumbai, Punjab and Kerala. Maneesh Ajmani, updates: "We have been observing growth of NRI customers in these geographies. With covid reducing over past year, we have also seen lot of NRIs coming to India to meet their family."

PRODUCTS, REMITTANCE, DEPOSIT

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM BANKING FRONTIERSView all
It's a bank and a brokerage - FinecoBank
Banking Frontiers

It's a bank and a brokerage - FinecoBank

FinecoBank of Italy is a highly tech-enabled bank that is a combination of a bank and a brokerage:

time-read
3 mins  |
November 2024
A model for cloud adoption - Zurich Cantonal Bank
Banking Frontiers

A model for cloud adoption - Zurich Cantonal Bank

The bank is had opted for cloud to offer better service to its customers:

time-read
3 mins  |
November 2024
RBI Governor urges NBFCs to adhere to fair practices code
Banking Frontiers

RBI Governor urges NBFCs to adhere to fair practices code

The Reserve Bank of India (RBI) Governor has urged Non-Banking Financial Companies (NBFCs) to strictly adhere to the Fair Practices Code, emphasizing sustainable growth and robust risk management in the sector.

time-read
1 min  |
November 2024
Automated, Adaptive, Al-enabled Architecture is a must
Banking Frontiers

Automated, Adaptive, Al-enabled Architecture is a must

Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:

time-read
4 mins  |
November 2024
Fraudsters too gain ground as real-time payment systems grow
Banking Frontiers

Fraudsters too gain ground as real-time payment systems grow

There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:

time-read
5 mins  |
November 2024
Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze
Banking Frontiers

Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze

Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.

time-read
3 mins  |
November 2024
Bangladesh Finance: 25% faster customer service; 15% higher customer retention
Banking Frontiers

Bangladesh Finance: 25% faster customer service; 15% higher customer retention

Bangladesh Finance, established in 1999, is a leading financial institution in Bangladesh.

time-read
5 mins  |
November 2024
Fino sparkles with technology & brand upshift
Banking Frontiers

Fino sparkles with technology & brand upshift

Fino Payments Bank started operations in June 2017, providing banking services to mass market customers, who are largely rural-based.

time-read
4 mins  |
November 2024
Savington Upshifts: 48% Faster, Churn down 31%
Banking Frontiers

Savington Upshifts: 48% Faster, Churn down 31%

Savington International Insurance Brokers LLC, founded in 2006 by Dev Maitra, is a prominent insurance provider in the UAE.

time-read
4 mins  |
November 2024
Zoroastrian Bank: Multiple awards for being the Best
Banking Frontiers

Zoroastrian Bank: Multiple awards for being the Best

Established in 1927 by Sir Hormusjee Cowasjee Dinshaw Adenwalla, Zoroastrian Bank is a prominent urban cooperative bank headquartered in Mumbai, India.

time-read
7 mins  |
November 2024