FlexiLoans offers FlexiTimings for Femployees

For all attrition cases, FlexiLoans ensures exit interview data is collected and analysed:

FlexiLoans is amongst India's top MSME-focused digital NBFC growing at a CAGR of 500% with more than ₹10 billion of disbursements to more than ₹1.5 million registered users across 1400 cities through 100% digital originations and zero branches.

Gitanjali Mayani heads sales at FlexiLoans. From her extensive experience in banking of over 2 decades, she brings to the table a wide range of skills relating to loans and banking, wealth management, and call centre operations. She has worked in the branch setup in Standard Chartered Bank as well as on the digital platform at Bankbazaar.com.

STRENGTH OF EMPLOYEES, TEAM

Flexiloans has strong representation of women employees across all levels and functions of the organization. Primarily, teams such as sales, credit, HR and business development have higher representation of women employees. Current women representation at Flexiloans is over 31% out of a total strength of 355 employees. Gitanjali heads a team of 100+ employees, who convert leads into logins with credit for underwriting. She updates: "This FY we have hired 54 women employees across multiple roles up to third quarter. Women occupy a higher ratio in roles at junior and middle management levels. Top leadership comprises of 25% women leaders. My team helps the customers to complete their post-sanction documentation, so they can get the business loan disbursal in the fastest possible time."

ACCEPT INNOVATIVE IDEAS

Gitanjali's team at FlexiLoans comprises almost 50% of women with 25% in leadership positions. The suggestion that the company should outsource call centre activities rather than use inhouse employees came from a woman team member. Gitanjali informs: "This has led to the organization saving almost 30% in terms of cost as well as having unlimited ability to scale at a much faster pace."