MARRIOTT INTERNATIONAL: PIONEERING TECH INNOVATION IN INDIA
In an increasingly tech-driven world, the hospitality industry is no exception. Marriott International, a global leader in the hospitality sector, is taking a bold step towards innovation by establishing its first-ever tech accelerator outside of the United States in Hyderabad, India. This ambitious project is part of Marriott's global growth strategy and aims to enhance its digital and technology capabilities. Hyderabad, known for its booming tech ecosystem and government investment, will soon become the home of this cutting-edge technology center. Set to open in the first quarter of 2025, the center is poised to bolster Marriott's security operations, development, and engineering efforts.
In an exclusive interview with Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, Hotelier India gained insights into the company's vision, the motivation behind establishing a Global Capability Center (GCC) in India, and how technology is reshaping the hospitality industry.
THE DECISION TO ESTABLISH A TECH HUB IN INDIA
When asked about the motivation behind setting up Marriott's first-ever Global Capability Center (GCC) in India, Pinto emphasized the importance of expanding the company's digital and technological capabilities in order to support its global hotel growth. Marriott currently operates in 141 countries, with 153 hotels in India and another 84 in the pipeline. As part of its aggressive plan to reinvent its digital and technology platforms, Marriott recognized the need to access the best tech talent globally. India, with its thriving tech talent pool, was an obvious choice.
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
Sustainable forest management for a better tomorrow
Explore how B.C.'s forests combine sustainable practices, community empowerment, and global certifications to lead the fight against climate change.
Redefining Hospitality Spaces, Sugatsune's Sliding Door Systems and Award-Winning MFU1200
Sliding Door Systems have been an integral part of architectural innovation for millennia, celebrated for their effortless functionality and space-saving design.
CELEBRITY CHEF OF THE YEAR
KUNAL KAPUR Renowned Chef, Restaurateur, Author
HALL OF FAME AWARD - KAPIL CHOPRA
KAPIL CHOPRA Founder and Chief Executive Officer, The Postcard Hotel, & Chairman of the Board at EazyDiner
HALL OF FAME AWARD - ANURAAG BHATNAGAR
ANURAAG BHATNAGAR Chief Executive Officer, The Leela Palaces, Hotels & Resorts
LIFETIME ACHIEVEMENT AWARD
PATANJALI KESWANI Chairperson & Managing Director, The Lemon Tree Hotels
A Night to REMEMBER
Celebrating excellence at the 15th Annual Hotelier India Awards...
Fools Abound! Are you one?
Dominic CostaBir discusses events, and the lessons he learnt.
The AI-Powered Future of Guest Experiences
Explore how Al, automation, and cutting-edge technologies are revolutionizing the hospitality industry, ushering in an era of personalized service, efficiency, and innovation.
Embracing the Future
Five key hospitality trends to watch out for in 2025.
