TAYLOR SWIFT fans are clapping back at their idol's online merchandise store, calling it a "scam" in a furious outpouring of complaints about items arriving late, mangled and broken or never being delivered at all! Incredibly, the fans give Tay-Tay a pass and blame her record label, Universal Music Group, for snafus and lack of Swift resolution, citing cracked $70 snow globes and ratty cardigans with pulled threads.
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