TIPPING POINTS
The New Yorker|January 01 - 08, 2023 (Double Issue)
The path from the tossed coin to the swivelling iPad.
ZACH HELFAND
TIPPING POINTS

Before screens, tipping, like a marriage proposal, was a private affair. Tips can reveal hidden values or the rumblings of the subconscious. A waitress’s breast size, for instance, correlates positively with tip size. “Mad Men”-era husbands tipped more when dining with someone else’s wife than with their own. The grief-inflected gratitude of the post-pandemic period introduced new tipping behaviors. Etiquette experts studied the so-called guilt-tip boom. The gratuity, like everything else, has gone contactless—the swivelling of the iPad. In the past three years, according to data from the payroll company Gusto, tips in bakeries and cafés are up forty-one per cent. Apparently, we now tip assistant sports coaches (up three hundred and sixty-seven per cent) and theatrebox-office staff (up a hundred and sixtyone per cent). Do you tip the cashier when all she’s done is ring up your salad? Don’t, and you’re a cheapskate. Do, and you’re a sucker. Where before you scribbled a tip in the candlelit darkness of a restaurant, now you do it in the spotlight glow of the screen. The polite thing to do, standing in line, is to behave as you would at the A.T.M., or the urinal: look away.

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