AN EXCEPTIONAL JOURNEY
Prestige Malaysia|August 2022
When creating exceptional customer experiences, makes it an art form, CYCLE & CARRIAGE writes KIRAN PILLAY
KIRAN PILLAY
AN EXCEPTIONAL JOURNEY

Since 1899, Cycle & Carriage has grown into one of the region's largest automotive retailers as well as a partner of Mercedes-Benz for over 60 years. With 11 Mercedes-Benz Autohauses throughout Peninsula Malaysia from Alor Star to Johor Bahru, Cycle & Carriage stands unwavering in its commitment in delivering Exceptional Journeys through achieving excellence and efficiency in its products and services.

This July, Cycle & Carriage invited treasured friends of Prestige Malaysia on an exceptional journey through Cycle & Carriage Mutiara Damansara to discover the luxurious opportunities awaiting customers at and around their Mutiara Damansara Autohaus. Annice Lyn, Fern Chua, Kevin Wu, and Tiffany Ding enjoyed an exclusive tour to uncover what sets the progressive outlet apart.

Cycle & Carriage Mutiara Damansara is the first Mercedes Benz dealership in Malaysia to incorporate the Mercedes-Benz Retail Presence according to Mercedes-Benz's vision for a global modern retail presentation. Through sophisticated spatial design, innovative advisory processes, and impressive digitalisation in service, customers can expect the Best Customer Experience in an airy boutique-style showroom.

"Every customer is highly valued and equally welcomed to the same exceptional experience," shares Teoh Boon Seong, Service Manager at Cycle & Carriage Mutiara Damansara. The spacious showroom adopts an open-concept floor plan, with ample room to showcase featured vehicles. Two private delivery bays dubbed the Black Box allow customers to collect their cars in an exclusive and personalised experience.

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