Dr Jitendra Singggh. He was speaking during the inauguration of a two-day Regional Conference on the theme “Bringing Citizens and Government Closer – Through Administrative Reforms” at SKICC Srinagar.
The Regional Conference was organised by the Department of Administrative Reforms and Public Grievances (DARPG), GoI, in collaboration with UT of Jammu & Kashmir. The conference was held against the backdrop of the replication of good governance practices in the Union Territory of J&K.
Dr Jitendra Singh informed that the Jammu & Kashmir grievance system had already been integrated with the Central Grievance Portal in October 2020, thus making it the first Union Territory of India to have its district-level grievance offices integrated with the Central Government Portal of CPGRAMS (Centralised Public Grievance Redress and Monitoring System). Describing it as a success story of the firstever experiment to integrate the District Portal with the State and the National Portal, the Minister hoped that more states and Union Territories would emulate this mechanism.
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