FOOD DELIVERY PLATFORMS
The platforms had raised their fees to ₹10 in October 2024, citing increased demand during the festive period. The fee, which attracts an additional 18% GST, means customers currently pay ₹11.8 on every order placed through the platforms. With both platforms delivering around 150,000-200,000 orders each per day and applying the fee uniformly to all customers—including premium subscribers of Zomato Gold and Swiggy One who enjoy free delivery benefits on minimum order values—it is seen as a significant push towards profitability.
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