Tamilnad Mercantile Bank has seen the biggest rise of 200 basis points in its CASA ratio while Punjab & Sind Bank has improved the same by 158 bps. Other banks have seen an increase of 30-81 bps during the quarter. As the competition intensifies for customer acquisition, banks are putting in efforts to attract new accounts.
"We are very clear now that we are not going to acquire clients from the open market. We have a huge number of clients who are using our products and services, but do not have accounts with us," Dheeraj Sanghi, country head branch and affluent banking, retail banking, Yes Bank, told FE.
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