UISCE Eireann has failed to meet more than half of its targets for delivering drinking water and wastewater services to customers.
The Commission for the Regulation of Utilities has expressed concern at the "level of underachievement" by the utility provider in its progress towards meeting a range of targets by 2024.
A new report by the CRU found Uisce Eireann, previously known as Irish Water, met only nine out of 19 targets in 2021.
The CRU said: "While some areas have observed improvements and targets have been met, there are metrics where targets have not been met and the gap that remains against targets set is of concern."
In particular, the regulator highlighted the large number of urban areas with no wastewater treatment as well as the number of both onceoff and recurring incidents in relation to wastewater.
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