The Central Consumer Protection Authority (CCPA) is planning to initiate class action against companies that fail to meet quality standards, two people directly involved in the deliberations said, as the country's top consumer watchdog seeks to curb substandard products flooding retail markets.
The proposed class action aims to hold such entities accountable and send a clear message about the importance of maintaining product quality for the benefit of consumers.
This proposal comes after the Department of Consumer Affairs noted that consumer durable firms are using different, substandard parts for products sold in tier-II and tier-III cities, making them less efficient than those approved during quality test certification by the Bureau of Indian Standards.
The department has also directed the Bureau of Indian Standards to enhance its market surveillance activities. This involves increasing inspections, testing products more rigorously, and identifying cases where companies are violating quality norms.
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
A Boycott of Costco for Its DEI Efforts Is Not Likely to Succeed
The US retailer has a loyal base of shoppers that it's unlikely to lose
Wealth tax: Let's judge it by principles of taxation
Tax canons laid down by Adam Smith remain relevant, though his list has been extended. Test the idea of a wealth tax against these, lest we get carried away by progressive idealism
Hacked in 2024? India's privacy rules require you to take action
Draft digital personal data protection rules demand that data breaches be reported retrospectively
Cutting Through the Clutter: Key Focus Areas for Retail Investors in 2025
Remember that social media is for fun, and not serious topics such as personal finance advice
Health insurance claims: How to ensure grievance redressal
Health insurance claims can be a source of frustration when rejected. This article explores the process of grievance redressal for rejected health insurance claims in India, focusing on the rights of policyholders and the role of the IRDAI guidelines.
Assam mining tragedy: Rescue operations on for fourth day
Rescue operations by multiple state and central agencies continued for the fourth day on Thursday to locate trapped miners inside an illegal rat-hole coal mine in Dima Hasao district of Assam, officials said.
Centre to give LPG subsidy to oil PSUs
The government is likely to provide a subsidy of ₹35,000 crore to state-owned Indian Oil Corporation Ltd (IOC), Bharat Petroleum Corporation Ltd (BPCL), and Hindustan Petroleum Corporation Ltd (HPCL) to make up for losses they incurred on selling the fuel this fiscal, people aware about the development said.
Eli Lilly to Set Up GCC in Hyderabad
Pharma major Eli Lilly and Co. on Thursday said it plans to establish a new global capability centre (GCC) in Hyderabad and hire over 1,000 people to strengthen its digital strategy and service delivery.
Bank officers' union warns of strike
Bank officers' union AIBOC on Thursday threatened to go on a nationwide strike on 24-25 February to press for their various demands, including a five-day work week and adequate recruitment in all cadres.
NRAI to take action on Zomato, Swiggy
Opposing \"private labelling\" by Zomato and Swiggy and their recent foray into quick commerce food delivery via separate apps, restaurant body National Restaurant Association of India (NRAI) on Thursday said it will file complaints with \"relevant regulatory authorities\" and initiate legal action to prevent them from monopolising the market.
