The regulator has also reiterated that airlines must communicate information related to flight delays in advance to the passengers via email, message and WhatsApp.
As adverse weather continues to severely impact air travel in the country, the Indian civil aviation regulator has issued a standard operating procedure for airlines to minimise passenger inconvenience during flight delays due to adverse weather.
"The Directorate General of Civil Aviation (DGCA) will issue a standard operating procedure for airlines on better communication and facilitation of passengers to minimise discomfort in view of flight cancellations and delays due to adverse weather," Union civil aviation minister Jyotiraditya Scindia said.
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