In July 2022, Naver Labs, a South Korean tech company unveiled their new office where humans would work alongside robots. This was the first test of humans co-working alongside robots.
With today's rapidly evolving artificial intelligence (AI), the future holds some surprises for us. Developments in AI, especially the coming of age of generative artificial intelligence (Gen AI) are transforming the dynamics of the workplace and reshaping the essence of work. Work that involves reasoning and communicating is expected to be impacted by AI with around 75% of companies surveyed for the WEF Future of Jobs Report 2023 expected to adopt AI and broaden digital access to drive transformation.
Al is making pivotal contributions to economic growth and helping address societal challenges such as enhancing healthcare delivery and pioneering solutions for climate change. At the same time, AI is also transforming businesses. With advanced algorithms and processing capabilities, machines are now capable of taking over tasks that were once exclusively for humans. Al is already performing some jobs that were earlier done by humans, such as diagnosing diseases and providing customer service.
Even before Gen AI burst onto the scene, a 2020 survey by MIT Sloan Management Review and Boston Consulting Group had found that companies who leverage human-machine collaboration are best positioned for success with significant benefits coming about only when organizations add the ability to learn with AI. Learning with Al includes designing AI systems that work for themselves, engineering systems where AI learns from humans, and where humans learn from AI.
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