New mother thanks rly staff
The Free Press Journal|April 04, 2024
TO better serve passengers, the frontline railway staff, including Railway Protection Force (RPF) personnel, commercial clerks, ticket examiners and station masters, who hail from other states and are posted in Tamil Nadu, will be imparted training in the Tamil language hereafter, said Southern Railway general manager R N Singh here on Friday.
New mother thanks rly staff

"The railway staff who interact with people have to speak in the language the passengers understand. They (staff) will be trained to converse in Tamil in Tamil Nadu, and Malayalam in Kerala," Singh answered reporters to a query on frequent altercations erupting between passengers and railway staff due to language barriers at many stations. Singh was briefing the media persons on the budget allocation for railway projects in the State.

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