Boom time: The fraught rise of the retail apps
The Guardian Weekly|August 11, 2023
An online shopping revolution is transforming consumer habits but not everyone has a good deal
Hannah Ellis-Petersen
Boom time: The fraught rise of the retail apps

For those living in the urban centres of India - and increasingly in the country's smaller cities and towns - almost anything can be delivered via shopping apps, many of which can deliver groceries and other essentials in the time it takes to hard boil an egg and for less than 50 cents.

While only 6% of India's $900bn retail market comes from e-commerce, the sector is one of the fastest growing in the world. In 2022, 200 million people in India bought something online.

But in a country of 1.4 billion people, with the economy growing faster than almost anywhere else, companies and analysts say these numbers still only scratch the surface.

By 2027, the number of online shoppers is predicted to rise to 500 million in a market worth $170bn.

Some analysts fear the rise in e-commerce has opened the door for large businesses to build monopolies at a cost to the vibrant traditional marketplace, while others say the boom has exploited India's growing gig workforce.

The sudden rise of e-commerce is all the more remarkable given that, unlike in the west, where vast supermarket chains virtually control the market, regulations mean India has retained its hyperlocal way of shopping.

Big switch

Early days of digital trade

6%

Portion of India's retail market generated by e-commerce

200m

Number of people who bought an item online in 2022

$170bn

Predicted value of e-commerce nationwide in 2027

18c

Wages per delivery of drivers for the Blinkit app

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the {{IssueName}} edition of {{MagazineName}}.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM THE GUARDIAN WEEKLYView all
Finn family murals
The Guardian Weekly

Finn family murals

The optimism that runs through Finnish artist Tove Jansson's Moomin stories also appears in her public works, now on show in a Helsinki exhibition

time-read
4 mins  |
November 08, 2024
I hoped Finland would be a progressive dream.I've had to think again Mike Watson
The Guardian Weekly

I hoped Finland would be a progressive dream.I've had to think again Mike Watson

Oulu is five hours north from Helsinki by train and a good deal colder and darker each winter than the Finnish capital. From November to March its 220,000 residents are lucky to see daylight for a couple of hours a day and temperatures can reach the minus 30s. However, this is not the reason I sense a darkening of the Finnish dream that brought me here six years ago.

time-read
3 mins  |
November 08, 2024
A surplus of billionaires is destabilising our democracies Zoe Williams
The Guardian Weekly

A surplus of billionaires is destabilising our democracies Zoe Williams

The concept of \"elite overproduction\" was developed by social scientist Peter Turchin around the turn of this century to describe something specific: too many rich people for not enough rich-person jobs.

time-read
4 mins  |
November 08, 2024
'What will people think? I don't care any more'
The Guardian Weekly

'What will people think? I don't care any more'

At 90, Alan Bennett has written a sex-fuelled novella set in a home for the elderly. He talks about mourning Maggie Smith, turning down a knighthood and what he makes of the new UK prime minister

time-read
10+ mins  |
November 08, 2024
I see you
The Guardian Weekly

I see you

What happens when people with acute psychosis meet the voices in their heads? A new clinical trial reveals some surprising results

time-read
10+ mins  |
November 08, 2024
Rumbled How Ali ran rings around apartheid, 50 years ago
The Guardian Weekly

Rumbled How Ali ran rings around apartheid, 50 years ago

Fifty years ago, in a corner of white South Africa, Muhammad Ali already seemed a miracle-maker.

time-read
3 mins  |
November 08, 2024
Trudeau faces 'iceberg revolt'as calls grow for PM to quit
The Guardian Weekly

Trudeau faces 'iceberg revolt'as calls grow for PM to quit

Justin Trudeau, who promised “sunny ways” as he won an election on a wave of public fatigue with an incumbent Conservative government, is now facing his darkest and most uncertain political moment as he attempts to defy the odds to win a rare fourth term.

time-read
3 mins  |
November 08, 2024
Lost Maya city revealed through laser mapping
The Guardian Weekly

Lost Maya city revealed through laser mapping

After swapping machetes and binoculars for computer screens and laser mapping, a team of researchers have discovered a lost Maya city containing temple pyramids, enclosed plazas and a reservoir which had been hidden for centuries by the Mexican jungle.

time-read
2 mins  |
November 08, 2024
'A civil war' Gangs step up assault on capital
The Guardian Weekly

'A civil war' Gangs step up assault on capital

Armed fighters advance into neighbourhoods at the heart of Port-au-Prince as authorities try to restore order

time-read
3 mins  |
November 08, 2024
Reality bites in the Himalayan 'kingdom of happiness'
The Guardian Weekly

Reality bites in the Himalayan 'kingdom of happiness'

High emigration and youth unemployment levels belie the mountain nation's global reputation for cheeriness

time-read
5 mins  |
November 08, 2024