Ofcom, which has previously estimated Royal Mail could save up to £225m annually by dropping Saturday delivery and conducted research that found consumers were "largely indifferent" to the idea, is beginning a process to establish how services "might need to evolve to better reflect the changing needs of postal users".
In November, Royal Mail asked the government to let it stop Saturday deliveries, saying letter volumes had fallen by 60% since their peak of 20bn annually in 2004-05 to 7bn in 2022-23.
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