Ofwat's recommendation yesterday that households pay on average £94 more over five years to fund environmental improvements was called a "bitter pill" by the chancellor, Rachel Reeves.
The regulator also put Thames Water into unprecedented special measures, allowing extra scrutiny of Britain's biggest supplier, as fears grow over whether it may have to go through a painful restructuring or be temporarily nationalised.
The UK's private water firms have faced public anger, after years of taking out millions in bonuses and dividends, while underinvestment in an ageing network led to high levels of leaks and sewage overflows. In March, data revealed that untreated human waste was discharged for more than 3.6m hours into rivers and seas last year, up 105% on the previous 12 months.
Ofwat's plans to pay for repairs by raising bills were met with anger.
The former Undertones singer turned water campaigner, Feargal Sharkey, accused the watchdog of charging customers twice by "allowing water companies to put up bills by a large amount to pay for infrastructure they should have already paid for".
The prime minister, Keir Starmer, said the Conservatives had let the industry "get completely out of hand", and Labour would look at "possible further regulation" to tackle both pollution and rising bills.
Water bosses yesterday met the environment secretary, Steve Reed, to promise to fix sewage leaks and serve customers better.
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
First mass 24-hour event to help people put down their phones
Haunted by a pile of unread books? Or taunted by outdoor kit lurking in the cupboard? If you are one of the British adults who spends on average five hours a day looking at screens rather than participating in pastimes, perhaps it's time to join the offline revolution.
No longer the king of bling The staggering fall of rap star Sean 'Diddy' Combs
Brooklyn's grim Metropolitan Detention Center is, for the foreseeable future, home to Puff Daddy, AKA Sean Combs, one of the best-known voices in American entertainment and whose business empire once seemed to know no bounds.
Brandenburg stakes Last-minute push by German far right in key regional election
B jörn Höcke shielded his eyes from the lights as he peered from the stage into the crowds gathered on a square in front of a gothic church in central Cottbus.
'It's guerrilla war' The fire teams facing arson chaos in Amazon
The occupants of the military tents at this remote jungle camp in Brazil's wild west T survey the hellscape surrounding them.
"The horror of it' Trial of husband and 50 men accused of wife's rape shakes France
On the narrow streets of stone houses with pastel-blue shutters, residents of Mazan were appalled that this picturesque village in Provence was being referred to in the media as \"the village of the rapists\".
West End revival Will a traffic ban lure shoppers back to Oxford Street?
From the rooftop of John Lewis's flagship store, the London mayor, Sadiq Khan, laid out the changes planned for Oxford Street below: \"We want a public realm that is world class, green, healthy and safe but also increases footfall in the shops.\"
Live and let fly James Bond chopper firm awaits decision on £1bn deal
The Merlin helicopter sitting on a factory floor in Yeovil is a sight familiar to James Bond aficionados from the climactic shootout of the 2012 film Skyfall.
Mental illness is Britons' biggest health concern, survey finds
Mental health has overtaken cancer and obesity as the health issue that is the biggest cause of concern for most Britons, a global survey reveals.
Noise, crime, crowds Rise in tourism stokes tensions in bustling Lake District town
Even on a weekday afternoon at the very tail end of summer, Bowness-onWindermere is bustling with life. Outside the town's pubs and bars, drinkers sip lager and sparkling wine in the warm September sun.
EU's new proposals on youth mobility will put Starmer 'reset' to test
Fresh proposals to allow young people to move between Britain and the EU will be presented to the British government within weeks, in what is seen as a significant early test of Labour's \"reset\" in relations with Brussels.