Here's our technology roundup for 2024:
AI/Gen AI
Artificial Intelligence (AI) and Generative AI continued to drive interest in 2024, as from small organizations to tech giants, companies tried integrating and leveraging its benefits. They tried multiple use cases, and one of the highlights of 2024 was that many companies moved from the proof of concept (POC) step to the next phase—transitioning the concept to reality. From automating business operations to creating copilots and redefining customer experiences, these technologies have unlocked new opportunities for innovation and efficiency. GenAI, in particular, has empowered organizations to deliver hyper-personalized solutions, says Kanchan Ray, chief technology officer, Nagarro. "What truly stands out this year is the emphasis on ethical and responsible innovation. The focus has shifted from isolated technological advancements to building interconnected ecosystems that drive end-to-end business efficiency with inclusivity and sustainable growth. Like the rest of the world, in India, the adoption of AI-driven solutions has accelerated, with sectors like healthcare, education, and e-commerce witnessing significant advancements," Ray adds.
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