He added that the incident was confined to international transshipment parcel delivery overseas, and did not affect regulated domestic postal services.
He was answering questions from MPs on SingPost firing three of its executives in December 2024, following a whistle-blower's report and internal investigations.
The report concerned the alleged falsification of e-commerce shipment data for a SingPost customer.
Group chief executive Vincent Phang, group chief financial officer Vincent Yik, and CEO of the company's international business unit Li Yu were fired on Dec 21 after SingPost concluded investigations into the whistle-blower's report.
Workers' Party MP Louis Chua (Sengkang GRC) asked if the Government would be conducting further reviews of SingPost to identify any non-compliance matters, while People's Action Party (PAP) MP Saktiandi Supaat (Bishan-Toa Payoh GRC) asked if the Ministry of Digital Development and Information was aware of any manual manipulation of delivery status codes for parcel deliveries in Singapore.
"SingPost's board has assured the Government that postal service operations are not affected," Mr Tan said.
"Nonetheless, the Infocomm Media Development Authority (IMDA) will continue to keep a close watch to uphold the public's interests."
He added that as the public postal licensee, the Government expects SingPost to meet its obligations for its regulated postal businesses.
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