Not since Kiriko has a new Overwatch hero single-handedly tanked the queue times in Quick Play. I only managed to get a handful of games in during her Early Access trial (before she arrives in season 12) and I'm certain the wait times are only going to get worse as the trial for Juno, the game's latest support hero, continues. Not only are people clamouring to play her, she might actually be one of the best-designed heroes since Overwatch 2's release.
Juno is a purple-haired, giggly astronaut who many people are comparing to other healers like Ana, Lucio, and Baptiste. On paper, that's basically true: her gun can heal and deal damage and she can move around the map pretty quickly with a double jump and a Hyper Ring ability. But she doesn't feel like any of those heroes at all when you play her.
She's extremely mobile. That's largely due to having a fairly short cooldown on her Glide Boost, a quick burst of horizontal speed that I relied on a lot to escape flanking enemies like Tracers and Echos. It doesn't let you launch into the air - she has the double jump for that - but it does keep her slippery enough to stay alive, which feels in balance with her relatively weak damage output. Juno isn't a killer unless you properly set up a play with her other abilities.
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