In India, the rapidly expanding business ecosystem has led to an increasing demand for communication platforms that can handle customer service operations smoothly. We’ve seen the rise of Interactive Voice Responses (IVRs) and call/chat interfaces, which are playing a big role in business operations today. As CPaaS continues to grow, solution providers are coming up with advanced technology-based platforms to meet the market demand.
The Growing Demand for Unified Communication Solutions
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the {{IssueName}} edition of {{MagazineName}}.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
GSS SCHOOL OF MUSIC:
Bridging Hobby and Career through Dedicated Music Training
HOW THE PHARMACEUTICAL SECTOR IS EMBRACING SUSTAINABILITY
India's pharmaceutical landscape has evolved rapidly, transforming into a global manufacturing hub with significant exports, especially in generics and vaccines.
TRANSFORMING EDUCATION: THE RISE OF BLENDED LEARNING MODELS IN THE DIGITAL ERA
Digital revolution is facilitating a shift in the learning landscape.
IOT-ENABLED REAL-TIME ANALYTICS FOR BATTERY EFFICIENCY
The EV and battery industries are witnessing exponential growth both at the national and international level.
IIT MADRAS UNVEILS BHARAT CANCER GENOME ATLAS
Launched by IIT Madras, the Bharat Cancer Genome Atlas will improve research and provide tailored care to cancer patients in India and everywhere else.
HOW EDUCATIONAL EXPOS BENEFIT STUDENTS AND INSTITUTIONS
University life marks a transformative chapter in every student’s journey, filled with endless opportunities and new horizons.
EXTRASCHOOL - Facilitating International Competitions for Building Students' Skills
India's educational landscape is evolving rapidly, driven by an inclination towards holistic learning experiences for the children.
CONVENIENCE CRAVING: CAN FROZEN FOOD MEALS BE NUTRITION CHAMPIONS?
In the whirlwind of modern life, where every moment is precious and demands seem endless, the kitchen often becomes a battlefield between time and nutrition.
HOBBIES EDUCATION CENTERS IN INDIA - 2025
Hobby education centers in India have flourished in recent years, especially due to a demand for knowledge and activities more than pure academics.
LEVERAGING SUSTAINABILITY IN LOGISTICS WITH ELECTRIC VEHICLES, ECO-FRIENDLY OPERATIONS, & EMISSION REDUCTION INITIATIVES
Today, the logistics industry is making a concerted effort to integrate electric vehicles (EVs) into its operations, primarily through fleet conversion and expansion.
