The eight-page document — titled “community engagement plan” for 2024 — provides a rare glimpse into how one of American’s biggest companies executes on its public relations objectives and attempts to curtail reputational harm stemming from criticisms of its business. It also illustrates how Amazon aims to methodically court local politicians and community groups in order to push its interests in a region where it could be hampered by local moratoriums on warehouse development, and it is facing resistance from environmental and labor activists.
The memo was leaked to the nonprofit labor organization Warehouse Worker Resource Center and posted online this week. The Associated Press independently verified its authenticity.
When reached for comment, Amazon did not dispute the authenticity of the document. But it said in a prepared statement it was proud of its philanthropic efforts.
“Partnerships with community leaders and stakeholders help guide how Amazon gives back,” said Amazon spokesperson Jennifer Flagg. “Through employee volunteerism or our charitable donations, it is always Amazon’s intention to help support the communities where we work in a way that is most responsive to the needs of that community.”
In the memo, Amazon says its top public-policy priority in Southern California is addressing “labor agitation that uses false narratives and incorrect information to affect public opinion and impact public policy.”
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