Citizen resilience tames the crisis

Senthilkumar Rajendran, formerly a banker and now a consultant to and investor in startups, shares his insights on the broader aspects of the covid crisis:

Manoj Agrawal: What fundamental shifts in goals, aspirations and values has the covid crisis made in the lives of professionals?

Senthilkumar Rajendran: During a crisis, the hardest things can be the softest things. Resilient leaders/professionals are genuinely, sincerely empathetic, walking compassionately in the shoes of employees, customers, and their broader ecosystems, putting the mission first. At the same time, they are aiming for speed over the elegance of execution, with the focus on the long-term with full transparency – this is a fundamental shift. Digital transformation takes the center stage and is no more an option but a necessity; professionals have embraced the change and made it a part of their learning / reskilling curve.

While economic wealth will decline/ stagnate, what is the expected impact on social wealth and health?