Demonstrating exceptional Emotional Intelligence during covid crisis

Emotional Intelligence is the one factor that can help professionals to tide over the present crisis and bring in success:

- Shiv Kumar Bhasin

Viruses evolve through random mutation. Humans evolve, too. But we generally have to use our oversized brains to do it. We must do it by choice not by mutation. So, let’s get started. Let’s recognize this moment as an opportunity to develop new patterns of responding to threats. If the next bio-threat is of similar toxicity, we need life and business patterns that move us more routinely to compromise. If we don’t make risk mitigation a way of life, risk elimination, and its unbearable costs, will be our only alternative the next time as well.

Emotional Intelligence (EI) requires individuals to have a solid control over their own emotions, as well as an acute awareness of the people around them. Selfawareness is the foundation of it all, and the first step to becoming a master of emotional intelligence.

EI is all about empathy, inclusion and respect – traits that are more important than ever at a time when managers and employees have no idea what challenges their colleagues are facing amid a pandemic and a massive economic contraction.

EI CRUCIAL IN THE DIGITAL WORKPLACE

The healthiest company cultures make all employees feel like valued stakeholders whose concerns and opinions are taken seriously. This is why one of the most valuable traits managers and other colleagues can have is empathy. Take control of your emotions. It’s a myth that stress is simply about our reaction to circumstances – the reality is that even in stressful situations, we can still choose how to respond. Train yourself to accept and adapt to difficult circumstances rather than letting your emotions take over. Following are 2 key points for improving the EI quotient within yourself and your team members: