In recent times, Indian banking has seen major technological and financial innovations. For a small co-operative bank like Gayatri UCB, it is a big challenge to implement these innovative services. Vanamala Srinivas, CEO, informs: “Despite that, we accepted the challenge. We have launched mobile banking, IMPS, ATM services, POS, e-Com, RuPay platinum cards, RuPay EMV card services, toll-free banking, kiosk banking, RTGS/ NEFT, NACH and CTS clearing services, UPI, BC points, etc.”
The bank levies no charges on RTGS/ NEFT, no charges on mobile banking & IMPS services, no SMS charges, no charges for non-maintenance of minimum balance and no loan processing charges. Srinivas claims: “As such we are providing best technology enabled services on par with corporate and commercial banks in India.”
SPECIAL ATM FOR WOMEN
Gayatri Bank established dedicated ATM for women at Jagtial branch in 2013. Only women are allowed to transact with this ATM, which is placed separately. Srinivas vouches: “There is a high response for this ATM. Because of the positive response we added one more ATM dedicated to women at Jagtial branch in 2020. Women customers are feeling very happy with the establishment of special ATM, by which they can comfortably withdraw cash quickly. Daily 483 women are taking cash from this ATM on an average.”
ATM transactions count recorded in current financial year as of October 2021 is 2.56 million, against 3.62mn as of the last FY. Srinivas assures: “We are also planning to introduce special ATMs for women cardholders at all remaining branches in near future. We are also planning to launch contactless cards.”
この記事は Banking Frontiers の December 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は Banking Frontiers の December 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
Key Russian central bank official leaves
The First Deputy Governor of Bank of Russia Olga Skorobogatova is leaving the central bank in early December.
Better prospects for Swiss banking in 2024, says new study
The year could see revitalization of the banking to some extent, finds the study by Swiss Bankers Association:
Ease of use, personalization & consistent engagement promotes digital loyalty
Murari Lal, Head - Digital Initiatives, Shivalik Small Finance Bank, delves into platforms, loyalty and Al:
From Feet on Street to Fingers on Screen
Nippon India Mutual Fund is driving into newer customer segments by leveraging voice and vernacular as the drivers, reveals the company's Chief Digital Officer Arpanarghya Saha:
Digitization embraces the senior citizens
Among other projects, Shriram Capital completely transformed the 2-wheeler loan origination system, reveals the company's Chief Digital Officer Ajay Thomas:
Making of the most connected bank in Bangladesh
A stream of digital initiatives is transforming Mutual Trust Bank and its customer engagement, reveals Khalid Hossin, who heads the bank's digital banking division:
Digital embraces Archaeological Tourism
Chief Digital Officers are leading tremendous transformation initiatives. Five CDOs reveal their fascinating journey and their ambitious goals:
Tech will bridge Advisory and Education
Venkatesh Naidu, CEO, Bajaj Capital Insurance Broking:
AI bridges Protection and Prevention
Gyanendra Singh, Chief Technology Officer, Aviva India:
Bridging Products & Distribution for Rural Markets
Vikas Mittal, Deputy CEO, and Amit Thapliyal, Chief Technology Officer, Magma HDI General Insurance:
