Technology helps CGGB unlock future possibilities

Chaitanya Godavari Grameena Bank is also communicating with the customers on Facebook about its product offerings and services:

For FY2020-21, despite the negative sentiment created by the pandemic, Chaitanya Godavari Grameena Bank, with the network of 222 branches spanning across 3 districts of Andhra Pradesh, has registered a considerable overall business growth of 23% over the previous FY with deposits of ₹65.39 billion and advances of ₹68.77 billion.

One example of the bank leveraging the technology is the deployment of Android-based micro-ATMs with BCs at the field level during the testing times of covid. T. Kameshwar Rao, the Chairman, says a seamless availability of the technological solution deployed in micro-ATMs made it possible that BCs are reachable to the customers at any point in time. “That has led to the volume of transactions ticking around 2.9 million, amounting to ₹11.31 billion,” he adds.

Having seen the least turn-around time for transactions with the micro-ATMs, all the branches of the bank are equipped with at least one micro-ATM. Rao says customers can just approach the counter with their Aadhaar and get serviced for basic banking transactions like account opening, opening deposit accounts, withdrawal of funds from our bank, or any other bank.

The bank has Finacle from Infosys as the core banking solution, while Wipro is the system integrator.

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