Tasso Yaming explains how the bank aims to enhance customer service by sanctioning loans under defined TAT
Arunachal Pradesh Rural Bank, a scheduled bank, established on 30 November 1983, is sponsored by State Bank of India. The bank, situated in the trans-Himalayan region, with wide variation in scenic beauty from the plains of Brahmaputra valley to the snow-clad mountains in the north, has head office at district Papum Pare. The bank is committed to provide banking facilities to all segment of the population with a branch network of 28 branches. The bank has several departments at the head office, most of which are headed by women officers under the leadership of chairman Dr Deepak Kumar Gupta.
CENTRAL PROCESSING CLICKS
Tasso Yaming is a Credit Officer of Arunachal Pradesh Rural Bank. She has been heading the CLPC (centralized loan processing cell) team and has 3 employees working under her. The bank started the CLPC in the year 2018 under the guidance of its Chairman Dr. Gupta and General Manager Pradeep Kumar Paul.
Tasso narrates her role and gives backdrop of CLPC: “I have been entrusted with the responsibility of monitoring the proposal received by the branches and to scrutinize them. The actual sanction is done by the Sanctions Committee. Nowadays credit is one of the most important section of banking industries and to make it more advance and comfortable towards the customers, we have CLPC for the convenience of branches. Here our main objective is to give the best service to our valuable customers by following TAT for sanctioning of loan. For a personal loan, we take only 3 days and for a home loan, only 14 days.”
GROWING ADVANCES
この記事は Banking Frontiers の March 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は Banking Frontiers の March 2021 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
Key Russian central bank official leaves
The First Deputy Governor of Bank of Russia Olga Skorobogatova is leaving the central bank in early December.
Better prospects for Swiss banking in 2024, says new study
The year could see revitalization of the banking to some extent, finds the study by Swiss Bankers Association:
Ease of use, personalization & consistent engagement promotes digital loyalty
Murari Lal, Head - Digital Initiatives, Shivalik Small Finance Bank, delves into platforms, loyalty and Al:
From Feet on Street to Fingers on Screen
Nippon India Mutual Fund is driving into newer customer segments by leveraging voice and vernacular as the drivers, reveals the company's Chief Digital Officer Arpanarghya Saha:
Digitization embraces the senior citizens
Among other projects, Shriram Capital completely transformed the 2-wheeler loan origination system, reveals the company's Chief Digital Officer Ajay Thomas:
Making of the most connected bank in Bangladesh
A stream of digital initiatives is transforming Mutual Trust Bank and its customer engagement, reveals Khalid Hossin, who heads the bank's digital banking division:
Digital embraces Archaeological Tourism
Chief Digital Officers are leading tremendous transformation initiatives. Five CDOs reveal their fascinating journey and their ambitious goals:
Tech will bridge Advisory and Education
Venkatesh Naidu, CEO, Bajaj Capital Insurance Broking:
AI bridges Protection and Prevention
Gyanendra Singh, Chief Technology Officer, Aviva India:
Bridging Products & Distribution for Rural Markets
Vikas Mittal, Deputy CEO, and Amit Thapliyal, Chief Technology Officer, Magma HDI General Insurance: