Ritesh Pai, chief digital officer at YES Bank, provides updates on the digital initiatives at the bank that are shaping a superior customer experience:
Mehul Dani: How has YES Bank adapted itself to the digital age in terms of customer offerings?
Ritesh Pai: YES Bank has pioneered several technological advances to revolutionize the banking experience in India. We have been at the forefront in the digital payments segment in India, building a state-of- the-art ecosystem- geared with futuristic payment wallet, widely accepted UPI enablers, quick plug & play API Banking systems and peer-to- peer payment facilitators through incubation of start-ups like PayKey. YES Bank believes in staying ahead of the innovation curve by enabling the entire ecosystem to benefit from A.R.T (Alliances, Relationships, Technology) – our approach to helping our customers experience world-class digital Banking innovations.
How are AI bots bringing transformation in banking?
Chat-bots would be game changers in the industry and provide major competitive advantage to banks based on speed of learning and pace of implementation.
この記事は Banking Frontiers の December 2017 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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この記事は Banking Frontiers の December 2017 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
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