Celcom Helps To Bring Down The Curtain On 3G

Due to this massive undertaking, Celcom has also taken steps to ensure that their business customers can migrate without disrupting operations and to help them by facilitating a smooth transition.

By BusinessToday -September 16, 2021

Afizulazha Abdullah the Chief Operating Officer (Technology) of Celcom Axiata.

Celcom Axiata Bhd is slowly helping to phase out 3G with the implementation of JENDELA, a 4G network that it hopes to be available to all Malaysians in the country,” Afizulazha Abdullah COO (Technology) of Celcom said.

“The 3G network sunset will be implemented in 3 phases, and we are in progress as per the plan. We are currently in Phase 2, whereby the 3G network will be gradually and carefully thinned, and finally shut down by end of 2021,” says the COO.

With the imminent shutdown of 3G networks being 3 months away, Celcom Axiata Bhd is currently taking systematic steps to formalise its termination of 3G.

He says that the final Phase 3 will be the post 3G network sunset stage, involving network performance and monitoring, adding that while this is happening, operators will extend the 4G network to provide wider coverage and improve its performance.

“We shall expand our 4G network to fill any coverage gap and we are also looking at upgrading our 2G capacity to support our users. We will ensure the experience of our customers will not be compromised throughout this exercise.