Effortless travel experiences courtesy tech
Business Traveller India|October 2021
How technology to enable seamless customer journey
- BENJAMIN BOESCH
Effortless travel experiences courtesy tech

When we look back at the way global mobility has evolved since the turn of the century, it appears like tales of two different eras. Once just a buzzword, digital technology is now an essential part of our lives. Our preferences are evolving fast, and we are all adopting new behaviors, becoming more agile and technology-savvy. The pandemic has even further accelerated the transformation of business models and markets.

This change also applies to government services, including the visa application processing space that VFS serves. In many ways, it is different from traditional outsourced segments given its reach, paired with high standards for security and privacy. The potential of tech-enabled business models in supporting visa application operations and enhancing customer experience is enormous.

ENSURING A HOLISTIC CUSTOMER JOURNEY

この蚘事は Business Traveller India の October 2021 版に掲茉されおいたす。

7 日間の Magzter GOLD 無料トラむアルを開始しお、䜕千もの厳遞されたプレミアム ストヌリヌ、9,000 以䞊の雑誌や新聞にアクセスしおください。

この蚘事は Business Traveller India の October 2021 版に掲茉されおいたす。

7 日間の Magzter GOLD 無料トラむアルを開始しお、䜕千もの厳遞されたプレミアム ストヌリヌ、9,000 以䞊の雑誌や新聞にアクセスしおください。

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