Technology - A Catalyst For Staffing Industry

Charles Mathew has 15+ years of experience delivering business values by innovating and advancing technology practices. Adept at providing strategic and tactical direction to accomplish the technology vision of an organization, he has engineered and implemented technology solutions ranging from Web Apps, Mobile Apps, Data warehouse (DW), and Business Intelligence (BI) systems to Infrastructure solutions like MPLS.

- Charles Mathew

The Staffing Industry and its reach

A Staffing Company typically provides services for employing people with a view to making them available to a third party (“user company”). In this type of employment model, people are hired by Staffing Company and then hired out to perform work at and under the supervision of the user company. The Staffing Company pays the wages along with other legal obligations to the flexi staff which is borne by the user company. Currently India employs 2.1 Mn of Flexi Staff in the organized sector and it is expected to grow by 2.9 Mn in 2018 making India the 3rd largest to employ flexi staff.

How technology has changed the industry

Staffing companies were relatively slow to adopt Technology as compared to other industries in India. By the end of 2013, there were only a handful of companies employing ICT to run their business processes. Most of the companies had manual processes which involved a lot of paperwork, repetitive data collection forms and no centralized data store for candidate and associate records. This led to duplication of data, lengthy processes and higher turnaround time to complete each transaction. As organizations were struggling to match pace with client requirements, the only way ahead was the move to Technology