The Future Of Workplaces In India

Ricardo Chacon, workplace strategist at M Moser Associates, sheds light on some of the critical aspects that help workplaces become a synergistic arena where workforce expectations, business demands, and local ecosystems intertwine harmoniously.

India has become the largest global destination for technology giants, attracting the likes of Amazon, Microsoft, Google, and almost 900 other multi-national IT companies. In parallel, the country’s impressive economic growth and social development programs have helped raise a new breed of corporate leaders as well as young, ambitious, and well-educated professionals and entrepreneurs. These conditions have set the stage for profound changes in business demands and workplace expectations.

The rise of automation has disrupted traditional back-end and support services delivered in India, paving the way for innovation-led operations and a much more specialized workforce. As such, younger generations are expected to continue demanding improved work-life choices; that is, to have the ability to work with whomever, whenever, and wherever they see fit. And while such perks once seemed like a far-stretched dream for previous generations, this is now becoming a reality as a consequence of increasing competition among corporations to attract and retain the best talent.