Incorporated on September 27, 1999, the Indian Railway Catering and Tourism Corporation (IRCTC) is an extended arm of the Indian Railways to upgrade, profes-sionalise and manage the catering and hospitality services at stations, on trains and other locations. IRCTC as a public sector undertaking provides a single-window solution to all travel, tourism, internet ticketing and hospitality-related services. It has completely redefined travel and tourism in India. With a host of services ranging from online ticket bookings to hotel and flight bookings, the online portal meets varied travel needs with just a few clicks.
IRCTC also promotes domestic and international tourism with special tour packages and advanced e-ticketing services. It is the only entity authorised by the Indian Railways to sell railway tickets online, provide catering services on trains, and deliver packaged drinking water at railway stations and trains in India. The company operates through four major divisions – catering and hospitality, internet ticketing, travel and tourism and packaged drinking water (Rail Neer), offering a comprehensive range of products and services that meet the needs and expectations of millions of travellers.
Sector Overview
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