2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to the customer, and more specifically, human experience technology. Those who haven’t opted in and who chose to focus on cost efficiencies at the expense of network and technology investment, are now or will soon be suffering from innovation attrition, which can leave them unable to effectively compete.
With this in mind, here is Verizon Business’s view of those enterprise technology trends that are most likely to impact our global business and government customers in 2020.
Back To Basics: In a customer-focused world, and an ever more competitive global business environment, organizations will need to understand that there are no short cuts when it comes to technology investments. It’s about going back to basics in terms of business need, but also looking at how niche technology can be used to improve the customer experience, while making it more human – for example, by using a virtual reality image of a service representative that can actually convey human emotion and sentiment. A few years ago this was all too expensive – but now, we can deploy tech to help make life easier, save time and focus business operations on the personalized needs of the individual.
この記事は DataQuest の February 2020 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は DataQuest の February 2020 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
Data center trends 2025: Innovation in powering and cooling AI racks, managing energy consumption
Vertiv anticipates increased innovation and integration for high-density computing, regulatory scrutiny around AI, focus on sustainability and cyber security efforts.
The Switzerland of Data and AI a weather-check
It is both remarkable and challenging when crucial R&D work - with global connotations- starts happening in Indian labs. An example- from a Cloud and AI player.
Prioritizing the Impossible: How Genpact's SOC Tackles Cyber Threats
Genpact's Vice President of Global Information Security, Faizul Mufti, discusses the company's multi-layered approach to cybersecurity. By prioritizing incident response, leveraging threat intelligence, and fostering a culture of security, Genpact aims to stay ahead of evolving cyber threats and protect its sensitive data.
Connected, Protected and Sustainable: Cisco's Vision for the Network of Tomorrow
As organizations face the demands of hybrid work, multi-cloud environments, and sustainable IT, networking is no longer just an infrastructure component― it's the backbone of digital transformation. In this exclusive conversation, Brink Sanders, Vice President of Global Networking Sales at Cisco, discusses how Cisco is helping enterprises navigate these challenges with forwardthinking solutions that blend innovation, security, and adaptability.
Multi-Cloud Mastery: Lessons from a CIO on Choosing the Right Cloud for the Job
In an exclusive interview, Prosenjit Sengupta, Group Chief Digital and Information Officer (CDIO), shares insights on ITC's cloud journey, discussing the challenges, benefits, and best practices of leveraging Azure, AWS, and Google Cloud.
Secure and Simplify SD-Branch Networks
Secure and seamless branch network management is critical in today's IoT-driven, cloud-centric world. A unified SD-Branch solution offers the much-needed convergence of networking and security to tackle modern-day challenges.
Is Your Multi-Cloud Environment Zero-Trust Ready?
Tony Velleca, CEO of CyberProof, a UST company, shared his insights on the challenges of implementing zero-trust security in multi-cloud environments. As organizations navigate the complexities of managing multiple cloud providers, Velleca emphasized the importance of achieving unified visibility, policy enforcement, and continuous monitoring to protect sensitive data and prevent cyber threats.
The Toxic Cloud Trilogy
As Indian organisations increasingly migrate to the cloud, they face a complex and evolving security landscape. Ari Eitan, Director of Research at Tenable, highlights the \"Toxic Cloud Trilogy\" - a convergence of publicly exposed workloads, critical vulnerabilities, and over-privileged identities - as a critical threat to Indian organisations. In this interview, Eitan discusses the unique vulnerabilities of cloud environments, systemic issues preventing organisations from fully addressing weaknesses and practical steps Indian organisations can take to mitigate these risks.
Networking Redefined: The Cisco Vision for a Connected Future
At the sidelines of Cisco Live 2024 in Melbourne, Raymond Janse van Rensburg, Vice President of Networking and Solutions Engineering for APJC at Cisco, engaged in an insightful conversation with Minu Sirsalewala, Executive Editor of Dataquest. During the interaction, he shared about the transformative trends shaping the networking and communication landscape. From AI-driven automation to the evolving dynamics of IoT, Cisco's strategies aim to redefine enterprise connectivity, security, and operational resilience.
HPCL's AI Evolution: From Generative Models to Secure Cloud Integration
Jayant Gupta, Executive Director of Information Systems at Hindustan Petroleum Corporation Limited (HPCL), shares insights on the company's strategic approach to leveraging generative AI, managing hybrid cloud environments, and staying ahead of advancements in emerging technologies.
